We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
Your item must be in the same new condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at contact@escalettlayette.com. You can always contact us for any return questions.
Refunds
We will notify you once we've received and inspected your return and let you know if the refund was approved. If approved, you'll be automatically refunded using your original payment method. However, please remember that it can take some time for your bank or credit card company to process and post the refund.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.